Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.
In compliance with the provisions of article 13 of the RGPD we inform you of the following:
DURIGLASS S.L. (hereinafter, DURIGLASS)
C, Perez Glados, 5. 46960 Aldaia (VALENCIA)
Contact phone: 961500816
What do we do with your data?
pulled apart "New client"
The main purpose of said treatment is the management of registered users on our website, as well as the sending of advertising related to the products and services marketed by DURIGLASS or for the sending of advertising, discounts and promotions of products and services of other entities. DURIGLASS ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without the prior and express consent of our users. We will only ask for those data necessary for the provision of the required service and they will only be used for this purpose.
pulled apart "Make a purchase"
pulled apart "Newsletter offers"
The e-mail provided will be processed by DURIGLASS in order to send the newsletter of offers. This Bulletin is exclusively informative.
DURIGLASS may use said data to inform about future promotions, offers and other commercial actions in cases where you are already a customer or if you are not, when you have provided us with your consent in the corresponding section.
pulled apart "DURIGLASS Contact Form and Support Center"
We will collect data in order to manage the DURIGLASS support center and contact the customer via ticket in order to meet your request.
Use of tickets
Each user can access their tickets by username and password. Passwords are personal and non-transferable and the user is responsible for the use of their passwords and their communication to third parties. The information contained in the tickets is confidential. DURIGLASS prohibits the publication of tickets to third parties and their disclosure in forums, social networks and any website.
pulled apart "RMA Form"
The main purpose of this treatment is the management of the RMA (Use of guarantee of your product). Your data can be communicated to the manufacturers in the case of damaged or defective products.
Information collected aimed at web improvements
To improve our services and online shopping we are analyzing the DURIGLASS portal and the correct user navigation. This information will be confidential and will only be used to improve the security and operation of our online store and for statistical purposes.
Legal basis of the treatments
For the registration, purchase and management of the guarantees, we will base the processing of the data on the execution of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information, we will base the treatment on your consent, although if you are already a customer we will be able to send you information about similar products, always providing you with a simple and free means to unsubscribe.
The consent given here by the Holder for communication of data to third parties is revocable at any time, without retroactive effects.
On the occasion of the purchase, your data may be communicated to the following recipients:
- Banking entities for the payment of purchases by card and / or study of purchase financing and obtaining consumer loans.
- Entities that provide investigation, discovery and fraud prevention services, as well as minimizing the risk of its commission, based on the legitimate interest recognized by current regulations.
- To the Office of consumers and users in case of any claim.
- To manufacturers, technical services and / or wholesalers in the case of warranties or repairs. To those transport companies that may have commissioned the shipment to customers of the corresponding orders. These recipients may be located within Spanish territory as well as outside it, depending on the product and / or service purchased.
- In the legally established cases, as is the case of the Security Forces and Bodies.
- To the public administrations to which we have to provide information in order to comply with our legal obligations.
The use of Mailchimp is not a transfer of data, but the data will only be used by this platform solely and exclusively to send the newsletters and always with your consent.
DURIGLASS ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without the prior and express consent of our clients. We will only ask for those data necessary for the provision of the required service and they will only be used for this purpose.
Rights of the interested parties
The interested party has the following rights:
- You can request information about the stored personal data that concerns you (access)
- You may request that the inaccuracy of your personal data be corrected. (rectification)
- You can request the elimination or limitation of the processing of your personal data and (deletion and limitation)
- You may also request that your personal data be made available to you in a structured, current and machine-readable format (portability).
To do this, you must write in writing attaching a copy of your ID or document that identifies you, to the address C / PEREZ GALDOS Nº5, 46960 ALDAIA (VALENCIA) also through our form or by email firstname.lastname@example.org DURIGLASS.
The interested party also has the right to file a claim with the data protection authorities (Spanish Data Protection Agency). However, any question related to the data we invite you to contact us to solve it.
Users must guarantee the veracity, accuracy, authenticity and validity of the personal data that have been collected from them.
Protection of minors
We do not collect personal data from minors. It is the responsibility of the father / mother / legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.
Through our website you can access the social networks Facebook, Twitter or YouTube open to all users. These are websites where the user can register and follow us for free. In these social networks, users will be able to learn about our activities, opinions, access photos and videos. Users of these social networks should be aware that this place is independent of the web www.duriglass.com and it is open, that is, it is visible to all its users, and the privacy policies to apply to these contents are those set by Facebook, Twitter or YouTube. Duriglass is not the owner of the social networks.